Terms of Service TutorX


TERMS OF SERVICE

The owner and operator of the internet service available at href="https://tutorx.pl">https://tutorx.pl and the mobile applications available on Google Play and the App Store under the name TutorX (hereinafter referred to as the "Service") is Innovix sp. z o.o., KRS 0001151438, NIP 8943252179, Regon 540633767, address: ul. ALEJA ŚLĄSKA 1/---, 54-118 WROCŁAW, DOLNOŚLĄSKIE.

Contact with the Service is possible via email: href="mailto:contact@innovix.pl">contact@innovix.pl.


§ 1 Definitions

User – a natural person acting on their own behalf or on behalf of a legal person or an organizational unit without legal personality but having legal capacity under the law, who uses the Service by browsing the website https://tutorx.pl, registers an individual Account in the Service, uses the TutorX application, orders or uses TutorX Services, or contacts via the Contact Form in the Service.

Individual Account – a panel assigned individually to the User after registration in the Service or the TutorX application, identified by a login or email address and password, enabling the use of the Service's functionalities.

TutorX – shall mean Innovix sp. z o.o., KRS 0001151438, NIP 8943252179, Regon 540633767, address: ul. ALEJA ŚLĄSKA 1/---, 54-118 WROCŁAW, DOLNOŚLĄSKIE.

Services – services offered by the Service and the TutorX application, consisting in particular of providing educational tools, assistance in solving tasks, and online tutoring.

Package – the User's right to use TutorX Services under specified conditions.

Fee – the amount the User is obliged to pay for full access to the application.

Order Form – a form enabling the order of full access in the Service or application.

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.


§ 2 General Provisions and Rules for Using the Service

The Terms of Service are available at href="https://tutorx.pl/terms-of-service.html">https://tutorx.pl/terms-of-service.html.

Minimum technical requirements:

It is not permitted to:

Using the TutorX application requires creating an Individual Account.


§ 3 Creating an Individual Account

An Individual Account can be created through the Service or the TutorX mobile application.
Required data:

Account registration requires acceptance of the Terms of Service and Privacy Policy.
The User is obliged to protect login data and not share it with third parties.

In case of suspected unauthorized access to the Account, the User should immediately inform TutorX at: contact@innovix.pl.


§ 4 Rules for Using the Services

TutorX offers free display of 30% of the answer content, allowing testing of the Services.
Purchase of full access is done by:

The User receives purchase confirmation via email.
The Agreement for the provision of Services is concluded upon confirmation of the purchase by TutorX.


§ 5 Fees and Subscriptions

The amount of Fees depends on the selected Subscription.
Subscriptions renew automatically unless canceled by the User.
Information about payment methods is available in the Service and the application.


§ 6 Complaints

Complaints can be submitted to the email address: href="mailto:contact@innovix.pl">contact@innovix.pl.
TutorX considers complaints within 14 days from the date of their submission.

A complaint should include:


§ 7 Personal Data Protection

The administrator of personal data is Innovix sp. z o.o.
Data is processed in accordance with the principles set out in the Privacy Policy available in the Service and application.


§ 8 Right of Withdrawal from the Agreement

The User loses the right to withdraw from the Agreement after the provision of Services has begun with their consent.
TutorX offers a free display of 30% of the answers, allowing evaluation of the Services before purchase.


§ 9 Final Provisions

Agreements are concluded in the Polish language.
The governing law is Polish law.
In matters not regulated by the Terms of Service, the provisions applicable in Poland shall apply.

Terms of Service effective from 04/01/2025